All sales are final
Every Exclusive Steering wheel is made to order for your vehicle, so all sales are final. We do not accept returns and do not issue refunds.
Defects or errors on our side
If there is a defect or an error on our side (for example a manufacturing or workmanship defect, damage in transit, or a wheel that does not match the specification you approved), we will make it right with a replacement or exchange. Please email sales@exclusivesteering.com within 15 days of delivery with your order number and clear photos of the issue, and do not install a wheel that arrived damaged. Once we approve the replacement or exchange, we pay the shipping for it.
A replacement or exchange is not available for a change of mind, or for incorrect vehicle details or photos supplied by the customer.
3-year warranty
Every product is covered by our 3-year warranty, including our own LED unit. The warranty does not cover normal wear and tear, scratches, UV fading and third-party LED units. Show/off-road-only parts such as the C7 Corvette airbag cover are not covered. See the full terms on our About Us page.
Cancellations
Every order is reviewed manually by one of our agents. Once the details are confirmed and production has started, the order cannot be cancelled.
Core returns
Most listings include the steering wheel core, so you do not need to send yours in. A core return can be refunded only with our prior approval, and not every core qualifies. Please contact us before sending a core; cores sent without approval are not eligible.
Questions
Email sales@exclusivesteering.com and our team will help.
